UC Blue Ash College

Counseling Services

Two students sitting outside on the UC Blue Ash campus

Our Mission

UC Blue Ash Counseling Services provides high quality integrated health, counseling, and wellness services to support our diverse student population in achieving its highest potential. We facilitate the growth and development of students with respect for the spiritual, cultural and individual differences of those we serve. UC Blue Ash Counseling Services collaborates with students, staff, and faculty to enhance the quality of campus life by providing counseling, consultation, mental health, and educational services. Our purpose is to help create a healthy and supportive environment for student success through services that address the developmental, clinical, and preventive needs of students.

In addition to on-campus counseling services, the University of Cincinnati offers access to the 24-hour help line. Please call the 24-Hour Crisis Help Line at 513-556-0648 for immediate assistance

New Technology Innovations

Reach Out Application and University of Cincinnati logo

The Reach Out - University of Cincinnati App is a free app available for smart phones that provides a wealth of information for the UC community. This new app includes information regarding available resources under a "Help Me" menu, tips on how to talk with others about mental health under a "Help a friend" menu, and contact information for crisis services under "Emergency Contacts". Get the full details on Reach Out.


Therapy Assistance Online logo

TAO is an interactive, web-based self-help program that provides online and mobile tools to help you overcome the day to day challenges around stessors like anxiety, depression, or other concerns. Get the full details on Therapy Assitance Online.

Counseling Services Provided

Individual counseling sessions are available to assist our students with a wide variety of personal concerns, including:

  • Self-esteem
  • Family conflict
  • Loss and grief issues
  • Adjusting to life's challenges
  • Relationship problems
  • Eating disorders
  • Physical and/or emotional abuse
  • Domestic violence
  • Assessments and intakes

Schedule a UCBA Counseling Appointment

Are you interested in meeting with UC Blue Ash Therapist Jill Trigg? Make an appointment by emailing ucbacounseling@uc.edu or by contacting Frances Lowery at 513-745-5670 or in person at Muntz 140. You can also provide your information using the form below.

  • Fall & Spring Semesters: Monday – Friday from 9:30 am to 2:30 pm (closed on Saturday and Sunday)
  • Summer Semester: Tuesday – Thursday from 9:30 am to 2:30 pm (closed on Monday, Friday, Saturday and Sunday)
  • Appointment times are available any time between 10:00 am to 1:30 pm

Jill Trigg, LPCC is the licensed professional, clinical counselor providing services to UC Blue Ash students. She became a licensed counselor by the state of Ohio in 2006, after graduating with her Bachelors in Psychology from The Ohio State University in 1994 and then her Masters in counseling from Heidelberg University in 2006.

Once licensed, Jill began her impatient work in Delaware, Ohio, working with severe mentally ill adults. With time she made her way to Cincinnati, where she would change to work with adolescents in outpatient care. Then, Jill moved into crisis care, and became part of the county mobile crisis team. That brings us to today, where Jill is the independently licensed counselor on the University Of Cincinnati Blue Ash campus. In addition, Jill works in Psychiatric care in the Cincinnati community.

If you're a UCBA student and come to counseling services, you will be working with someone who has worked directly with mental health in the community, worked closely with the juvenile and adult court system, foster care programs, crisis services, counsel for aging adults and wrap around services.

Frequently Asked Questions

  • UC Counseling & Psychological Services (CAPS) 24-7 Hotline: 513-556-0648
  • Emergency Help (24-hour police assistance): call 911
  • Hamilton County Crisis Hotline: 513-281-CARE
  • Butler County Crisis Hotline: 513-523-4146
  • Clermont County Crisis Hotline: 513-528-SAVE
  • Warren County Crisis Hotline: 877-695-NEED
  • United Way Help Line: 513-721-7900
  • National Suicide Hotline: 800-273-8255

Counseling is an opportunity to form a relationship with a person who is professionally trained to help discuss and navigate concerns and challenges. These discussions help a student clarify feelings and thoughts regarding concerns and challenges. This helping relationship can lead to a growth process that helps individuals define goals, make decisions, and solve problems related to personal-social, educational, and career concerns. Assessment and referral may be course of services for some clients.

A student’s discussions with a counselor are kept completely confidential within Counseling Services, and will not be part of the student's school record. The exception is when a student poses foreseeable harm to self (student) or as required by HIPAA law. A student can also choose to sign a release of information form in order to allow the counselor to disclose confidential information to a third party.

Mental Health and personal counseling services are free of charge to students who are matriculated as UC Blue Ash College students. In order to utilize full-semester counseling services at the UC Blue Ash Campus, students must have at least half of their courses registered at UCBA. These criteria do not apply should students have need for immediate walk-in or crisis counseling.

The Counseling Office generally operates on an appointment basis. Students who want an initial meeting with a counselor can call Frances Lowery at 513-745-5670, email ucbacounseling@uc.edu, or stop by Room 140 Muntz Hall to schedule an appointment.

Faculty Resources and FAQs

Making a referral for counseling is a skill that requires tact, sensitivity, and at times, firmness. The purpose of the referral should be made clear to the student. If possible, explain how the
counseling Office might assist the student with their problems.

Introduce the topic of referral to the student by summarizing to him or her what you understand to be the problem. Emphasize the emotional responses that you have heard. State specifically why you are concerned and describe the behaviors then suggest a visit to the Counseling Office.

  • A student's initial contact with the Counseling Office may be made by phone, or by visiting the office. Give the student information (e.g., counseling brochure) about the Counseling Office and urge them to call.
  • If you want to offer support, you can have the student call the Counseling Office from your office and/or you can offer to accompany the student to their first session.
  • If you call the Counseling Office on behalf of the student, identify yourself and explain to the support staff that you are assisting a student in making an appointment, then allow the student to speak with the support staff to arrange an appointment.
  • Emergencies are always accommodated as soon as possible, and same day appointments may be possible. For non-emergency situations, appointments are highly recommended.
  • If you decide it is important to share information about the student with the Counseling Office, it is better to receive permission from the student beforehand. Contact a counselor in the Counseling Office later to share pertinent information about the person you referred.
  • For student consultations, faculty and staff members can consult with any of the Counseling Office professionals regarding appropriate help or information by calling Frances Lowery at 513-745-5670.

Greater Cincinnati Area Crisis Information Line Referral Sources. These resources can also be used after hours in case of an emergency.

  • Emergency Help (24-hour police assistance): call 911
  • United Way Help Line: 513-721-7900
  • Suicide/Depression Hotline: 513-281-CARE
  • Psychiatric Emergency Services: 513-584-8577
  • National Suicide Hotline: 800-273-8255
  • CAPS (Main campus): 513-556-0648
  • Emergency Help (24-hour police assistance): call 911
  • Butler County Crisis Hotline: 513-523-4146
  • Clermont County Crisis Hotline: 513-528-SAVE
  • Warren County Crisis Hotline: 877-695-NEED
  • United Way Help Line: 513-721-7900
  • Hamilton County Crisis Hotline: 513-281-CARE
  • Psychiatric Emergency Services: 513-584-8577
  • National Suicide Hotline: 800-273-8255

Student Confidentiality prohibits the counseling staff from providing faculty or staff with information about a student you have referred. It is almost always appropriate for you to check back with the student to determine whether he or she has followed through on your recommendation. This communicates your interest and concern. Once a referral is made, communication between the student and the Counseling Office is often confidential.

Some students form an attachment with faculty and staff and look to them for support. Before deciding to support a student on your own, briefly assess the situation, its seriousness, and potential for referral. If you choose to support students yourself UCBA Counseling Office can provide you with consultation and support.

Mental/Personal Counseling

Students presenting problems of a personal/emotional, social, career, or educational nature may take advantage of individual short term counseling services (up to 10 sessions per semester) provided by an independently licensed clinical counselor. Students seek services on a voluntary basis that may address issues such as anger, anxiety, depression, adjusting to college, self- esteem, family issues, grief and loss, depression, and interpersonal issues.

The Counseling Office provides directly, through referral, or in collaboration the following services:

Assessment

Designed to identify student needs, appropriate services, and referral to community resources.

Individual Counseling

Students presenting problems of a personal/emotional, social, career, or educational nature may take advantage of individual short term counseling services (up to 10 sessions per term) provided by a professionally trained counselor. Students seek services on a voluntary basis that may address issues such as anger, anxiety, depression, adjusting to college, self-esteem, family issues, grief and loss, and interpersonal issues.

Academic Counseling

Offered to enrolled students and focuses on helping students to assess and overcome specific deficiencies in educational preparation or skills for success in college. This can include issues such as time management, test anxiety, study skills, balancing responsibilities, and strategies to deal with expectations found in college.

Crisis Intervention

Designed to assist students with personal/emotional concerns. These students will be seen as soon as possible. Consultation with professionals from the Counseling Office should provide an opportunity for students to explore the nature of the crises and identify appropriate alternatives for a resolution. For emergency medical intervention call 911 to arrange transportation to the nearest hospital emergency room.

Consultation

Consultation is available on an as-needed basis for students, faculty, staff, and other campus departments/divisions to provide information or assistance with a variety of concerns. We will work with faculty, staff, and individuals to identify appropriate resources to meet your specific situations, assistance in crisis management, assisting faculty and staff to provide better services to students, and providing guidelines for appropriate referrals are some areas for consultation. Faculty and staff may arrange for consultation services by calling (513) 745-5670 or by visiting the Counseling Office.

Outreach Presentations

Designed to provide preventive and educational programs that support and enhance the campus- learning environment for students. If faculty, staff, or student organizations have a need for specific programs, contact the Counseling Office to make arrangements for a group presentation or workshop. Programs could cover topics such as study skills, career development, test anxiety, success motivation, and classroom behavior issues. Two week notice is required on request for presentations

Helpful Links

We will continue to add helpful links and guides here as online resources.

Resources

Contact Information

Muntz Hall | Room 140

Frances Lowery
Phone: 513-745-5670
Email: ucbacounseling@uc.edu